Something has changed when requesting to play radio stations. I used to be able to say "Play BBC Radio 3", and it would play BBC Radio 3. Now, it says "I think you want to play radio, is that correct?". If I say "yes", it then goes ahead and plays it, but why is it now asking for this extra step?
Also, if I say "Play BBC Radio 3 on all speakers" (All speakers is a speaker group), it fails to do this and just plays on the speaker I was communicating with.
I'm not sure why this had changed, but it's pretty annoying. Please fix this google!
I had the same problem starting about 3 days ago. I thought this was because I was in the Google Home Preview program. I opted out of the program (which took a couple of days). Still not working. I have open Tunein on my phone and cast to my Home device. Horrible.
This is not the experience we wanted you to have, let us help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Have you tried playing other music platforms like YouTube Music or Spotify or even other radio stations? How was it?
It would help a lot if you could do a sequential reboot first:
Tell us how it goes.
Hello Dan, thanks for replying. For me, this is happening on all my devices (original Google Home, Google Home Mini, and Nest Mini). I've tried rebooting them, but it's still happening. It started about a week ago I think. Controlling them via my phone (i.e. casting), works fine. It's just the voice activation that seems to be broken.
To isolate further, try playing music using other music platforms like YouTube Music or Spotify. Also, try other radio stations and tell me the response.
Here's how to link music services to your Google Home:
Note: For all services, speakers and displays currently support a single account per streaming service.
OK, it looks like the problem has fixed itself today. It's playing radio stations without asking me "I think you want to play radio" each time. It's also playing it on speaker groups as well, so I guess Google fixed the issue.
It would be good if there was a central place where problems like this could be seen! I'm never sure who to report these things to when Google make their "enhancements".
@Dan_A, thanks for the steps.
@LeeCotton, I'm glad to know that playing radio stations on your Google Nest and Home devices is already up and running. We'd appreciate it if you could report issues like this by sharing feedback on your devices or the Google Home app.
@nelsen7777, I want to check if this issue has already been fixed on your end. Let me know so I can further help.
I appreciate the update, @nelsen7777.
We're glad to know this issue is sorted out now. If you have other concerns or questions, let me know; otherwise, I'll be locking this thread after 24 hours.