Worst app ever

[Sschevycobalt]

This app is not user friendly. It's absolutely horrible and should be taken off the market. I regret buying such garbage. Never works. No one should but it. The only good thing is how it looks. Poor functionality 

[Cathal_S]

Hi there,
As this is a community forum supported by other users and community specialist's the best way of getting your thoughts, feedback or feature requests to the people that can make changes is by submitting feedback as detailed within the link below.

Feedback:
https://support.google.com/googlenest/answer/7071494

[Sschevycobalt]

If feedback is censored, what's the point?

[Sschevycobalt]

Your reply means that you only accept feedback that allows others to see only positive thoughts on your products. The result is people like me are duped into buying your garbage products. Eventually you will upset someone enough to sue you for misleading buyers.

[Cathal_S]

No my reply means that I am just a normal user like yourself and there's nothing I can do about your complaints.

I was just directing you on how to make sure that your message gets to the people that design and produce these products.

[Azarco]

Hey there,

Thanks for the assistance Cathal_S.

Sschevycobalt We hear you — we appreciate users who are keen on sharing with us their thoughts/experience. We're always open for any feedback and you can send it to this link. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Alex

[Sschevycobalt]

I'm not seeing solutions. Live view isn't obvious on a single device setup. It was months later that video accessibility was available. There is no clear direction on what to choose for options.  History is controlled by someone other than the user. If I wanted to view something on history? It may not work when needed. For $300  It's a great looking piece of junk.

[Azarco]

Hey Sschevycobalt,

To confirm, what Nest device you're having trouble with? Tell us more, we'd be happy to look into it for you.

Best,

Alex

[Azarco]

Hey Sschevycobalt,

Still need help with your devices? Let us — we'd love to help.

Thanks,

Alex

[Azarco]

Hi Sschevycobalt,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Kind regards,

Alex