“YouTube isn’t installed on your device” Google home error

[Welshmano]

I have YouTube music installed on my iPhone, along with Google Home, both fully updated and logged in to the exact same account.

If I say “open YouTube Music” then google home will open the YouTube Music app on my iPhone.

If I say “play X on YouTube Music” then google home comes up with the error message “YouTube isn’t installed on your device”….

Make it make sense! 😞

I have logged out and in to both apps, deleted and reinstalled both apps. Nothing changes. What else can I try?

Thanks

[Princesss]

Hi  Welshmano,

Thank you for reaching out.

We're sorry to hear about this experience. I also appreciate your effort on trying some steps before reaching out.

Could you please verify if YouTube Music is set as your default music service? 

1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
2. Open the Google Home app .
3. At the top right, tap your account.
4. Verify that the Google Account shown is the one linked to your Nest speaker or display. To switch accounts, tap another account or Add another account.
5. Go back to the home screen, and at the top left, tap Add Music.
6. To choose your default service, tap the music service you'd like to use. Assistant will use this service when you say “Hey Google, play music.”
7. To link functionality:
   1. For YouTube, your accounts are automatically linked when you link your Google Account to your speaker or display.
   2. For Spotify, Apple Music, Pandora, and others, you'll need to link your accounts.
      • To connect your account, tap a music service Link account sign in or sign up for the service and follow the in-app steps.
      • To unlink an account, tap Unlink Unlink account.

Hope this helps.

Best,

Princess

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi Welshmano,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess