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YouTube video autoclosing

Guarino95
Community Member

Hello everyone, I have a bedside Nest Hub 2nd gen. I used to fall asleep while watching YT videos on it, casting from my phone. In the last few days all the video I cast will automatically close after playing a couple of minutes, even if I set a list of video to play, and all the video in queue will be shown as watched on my YT account. I tried disabling the sleep tracker first and then motion sense all together, thinking it was erroneously detecting I'm falling asleep and close the video, but it didn't work. So I tried to factory reset it and add as a new device, but it didn't work either. Has anyone had a similar problem or has a solution to share? Thanks

1 REPLY 1

ovidioj
Community Specialist
Community Specialist

Hello @Guarino95,

 

Thanks for posting in the community. 
I apologize for the inconvenience you're experiencing with your Nest Hub 2nd generation. It's frustrating when your device doesn't work as expected, especially when you're trying to relax and enjoy your favorite content.
I understand your disappointment with the troubleshooting steps not resolving the issue. To help me better understand the problem, please provide the following information:

  1. Are you using Wi-Fi or Ethernet for your Nest Hub?
  2. Are other devices experiencing similar issues when casting to the Nest Hub?
  3. Have you tried casting from a different phone?
  4. Did you try clearing the cache and data of the YouTube app on your device?
  5. Try casting to your Nest Hub using a different Wi-Fi network to isolate the issue.

Please keep me posted. Thank you. 

 

Regards, 
Jorge