09-21-2021 08:30 PM
Whenever I ask my Google home nest to play a YouTube video it goes black and wont play the video. I have done a hard reset but still no video. Cant even cast to the monitor.
09-29-2021 10:26 AM
Hi there KeyC25,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 1-8565000031804.
Kindly,
Ai
07-29-2022 10:14 AM
Mine won’t play YouTube either at all it always says something went wrong try again in a little bit but it never works anymore
08-03-2022 04:42 AM
Hey folks,
Thanks for sharing details about the issue, and my apologies for the late response.
I understand the feeling when you're having issues playing YouTube videos on your Google Nest Hub. We'd love to help.
A few questions:
Please try these steps below:
Let me know how it goes.
Cheers,
Muddi
08-07-2022 02:02 AM
Hey folks,
Checking in to see if the troubleshooting steps shared helped?
Cheers,
Muddi
08-08-2022 05:42 AM
Hey folks,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Cheers,
Muddi