my google home suddenly keeps saying, "connect to the google home app"

[Larry3]

I have had my google home device for a couple of years now and suddenly it doesn't want to work. When I give it a command it says, "connect to the google home app"...when I try to reset it up it gives me this error message...kGSKErrorDomain error-83905. Can anyone help me with this?

Thank you!

[Muddi]

Hey Larry3,

Thanks for sharing details about the issue here. I know how it feels when you're having connectivity issues with your Google Home device. I'd like to dig deeper into this - where are you located? What is the language set on your device? Are there other Google Home/Nest speakers working on the same network?

To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Home device).

Let us know how it goes.
 

Cheers,

Muddi

[Muddi]

Hey Larry3,

Checking in to see if the troubleshooting steps shared helped? 

Cheers,

Muddi

[Muddi]

Hey Larry3,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi