08-09-2024 05:26 AM
I used to be able to press the microphone button on the phone and say "broadcast" and send a msg to the google mini. Now I just get the definition of "broadcast". Anyone can help?
08-12-2024 09:43 AM
Hello @berger07
Thanks for reaching out to our Nest Community about this broadcast feature. I apologize for all the inconvenience; don't worry, I'm here to help you with that.
Let me start asking some questions to determine the reason for this situation.
The same Google Account is signed-in on the mobile device and is signed-in to the Google Home device?
Did you check if the Not Disturb mode is off?
Do you know if the Google Home device firmware version is 1.39154941 or later?
Feel free to share these details, and I will definitely do my best to find a solution for you.
Best regards,
Douglas.
08-17-2024 06:44 PM
Everything looks to be in order. I"m still able to connect to the google mini, the broadcast isn't working from my wife's phone as well.
08-18-2024 01:41 PM
Hey there!
It sounds like you're running into a hiccup with your Google Assistant broadcast. This is definitely something we're working hard to improve.
Potential Solutions:
Check Google Assistant Settings:
Verify Device Connections and Network:
Update Google Assistant and Device Software:
Try Different Broadcast Commands:
Check Google Home App:
Restart Devices:
Unlink and Relink Devices:
Factory Reset Google Home (Last Resort):
If you've tried these steps and still experience problems, please let me know. You can also try reaching out to our Google Assistant support team for more specific troubleshooting. They'll be able to assist you further.
Best,
Brandon.