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can't swipe and scroll

Ria
Community Member

I can no longer scroll and swipe on the nest hub. be told last, first or default. Must activate first, then double click. As a result, little can be set and without scrolling it is no longer possible to read everything. Before I did not activate by doubleclick. I also get a red frame.

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Again really odd issue here, have you tried factory resetting the hub and starting fresh? 

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Again really odd issue here, have you tried factory resetting the hub and starting fresh? 

Ria
Community Member

Tried resetting before but to no avail. Did it again and now everything is back to how it should be. Thanks for the quick reply. 😘

Jeran
Community Specialist
Community Specialist

Hey there!

 

It looks like Asheperdson was able to help out Ria, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for your help, Asheperdson!

 

Best regards,

Jeran