cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

device for audio is the device that started this routine

zambartas
Community Member

I can't get the device audio selection screen to choose anything, all options are grayed out and the default is "device for audio is the device that started this routine"

 

I know I've been able to set a specific device in the past but I don't know why there are no available options, and a little feedback on why items aren't selectable would be nice on this screen.

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Zambartas,

 

Thank you for your message. I am sorry to hear that you are experiencing issues with your routines. I understand your concern and would be more than happy to help find a solution. First, I have some questions to get a better understanding of this situation.

  • Which Google devices and speakers is this post in regard to? (model name, generation number)
  • Is this issue occurring on the Google Home App?
  • Could you upload a screenshot of the options being greyed out?
  • Are your devices on the same WiFi network?
  • Are you trying to make a speaker group?
  • What troubleshooting steps have you tried? 

Thank you for your patience, I look forward to your response!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.