find my iphone google mini

[flowers3]

when I ask my mini to find my phone, the phone doesn’t do its normal ring, it’s a very very quiet tone, that is extremely hard to hear, ring volume is turned up. How do I make the iphone ring it’s normal ring tone?

[Juni · Accepted solution]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni

[Juni]

Hi folks,

Thanks for the help, @RachelGomez123.

@flowers3, thanks for reaching out. I know how it feels when something isn’t working as it should. You can try to reboot your phone and observe if this will make a difference. 

Keep me posted.

Regards,

Juni.

[Juni]

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[flowers3]

followed those steps still not working

[Juni]

Hi flowers3,

Gotcha, thanks for trying. Could you go to your Google account settings and make sure that your device is updated? Check the instructions below:
 

1. Go to https://goo.gle/3aFSuU8

2. Tap the profile account on the top right corner 

3. Choose library & devices 

4. Tap the devices 

5. Uncheck your old mobile phone and put a check on mark on the new phone

Keep me posted. 

Thanks,

Juni

[flowers3]

Hi, yes did do this, don’t have an old phone, though, but did go through those steps. Still no luck with the phone ringing.

[Juni]

Hi flowers3,
 

Thanks for trying. Could you adjust these settings and observe if this will make a difference?
 

Turn on notifications and Critical alerts:

1. Open the Google Home app .
2. Tap Settings Notifications.
3. If you have the option, tap Turn on Notifications Go to settings. This takes you to the Google Home screen in your iPhone’s Settings app. 
   • If you don’t have the option to turn on notifications, this may mean notifications are already turned on. 
4. Tap Notifications turn on Allow Notifications.
5. Go back to the Google Home app for the setting to take effect.
6. To turn on Critical alerts, from the home screen, tap Settings Notifications General notifications turn on Critical alerts.

Set up Voice Match:

1. Open the Google Home app .
2. At the top right, tap your account.
3. Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap the triangle next to the Google Account, then tap another account or Add another account.
4. Tap Assistant settings Voice match Add a device.
5. Make sure that you check any devices you want to to use to Find My Phone for.
6. Tap Continue I agree.
7. Follow the in-app steps.
8. To get your personal information, you must turn on Personal results. Tap I agree and proceed with the Voice Match setup.
9. To invite others to set up Voice match for tailored results, tap Invite choose your communication method, and send the invite. To skip this step, tap No thanks.

Check out this article for more information.

Thanks,

Juni

[Muddi]

Hey flowers3,

Checking in to see if the troubleshooting steps shared helped? 

Cheers,

Muddi

[flowers3]

Unfortunately no it didnt

[Dan_A]

Hey there,

We appreciate the effort. A few more steps to follow:

• Remove old device under https://goo.gle/2KeBQPU.
• Make sure the new phone is visible in https://goo.gle/3VUhHlP.
• Uncheck old device under https://goo.gle/3VUhHlP.
• Make sure the phone is not set to Do not disturb.
• Go to https://goo.gle/2KeBQPU and turn on Play sound.

Tell us how it goes.

Best,

Dan

[Dan_A]

Hey there flowers3,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Juni]

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni · Accepted solution]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni

[flowers3 · Accepted solution]

Hi I have been replying, still not sorted my problem