google home can't answer anything

[Anonymous]

whatever I ask google, home answers IM SORRY I CAN'T HELP WITH IT ANYMORE !! if I ask ingredients for a recipe
 or what a coffee latte contains, it can't answer that anymore. 

[Ivan_R · Accepted solution]

Hi mamsen,

Thank you for your patience. We apologize for the inconvenience caused by Google Home not responding to your requests.

We understand your frustration and have compiled some resources to help you troubleshoot the issue below:

• What you can ask Google Assistant
• Google Assistant doesn't respond

Regards,

Ivan

[SmartHomeH-TAGS]

This Google Nest Community needs a "Rant" page for people to vent their disappointed.

[Ivan_R · Accepted solution]

Hi mamsen,

Thank you for your patience. We apologize for the inconvenience caused by Google Home not responding to your requests.

We understand your frustration and have compiled some resources to help you troubleshoot the issue below:

• What you can ask Google Assistant
• Google Assistant doesn't respond

Regards,

Ivan

[DrGonzoRoyale]

Why isn't there an answer to this question. I am sorry Ivan but your reply is not relevant and as useless as google home's replies. 

The issue is that google does reply with "Can not help u ANY MORE with that"

Questions that google did answer in the past are now not answered anymore. Also google says "i dont understand" on the most basic questions which it DID answer in the past.

Your reply is not a solution and not relevant for the issue.

[SmartHomeH-TAGS]

@DrGonzoRoyale I think you'll just have to accept that you're probably phrasing the question to Google Assistant incorrectly. 

 

[DrGonzoRoyale]

" so YOU'RE the "anonymous" person that posted the question?! I think you'll just have to accept that you've probably phrasing the question to Google Assistant incorrectly and move on or Google it."

Good u edited your reply and removed your false accusation.  I just found this post by doing a google search on the exact google home fault OP seems to have. Are you the forum troll?

That said, no i am not phrasing anything wrong. This is a wide spread issue. Biggest tech forum of the Netherlands has loads of users with these issues and they are just using google home to turn on their lamps because everything else is broken.

PS

If u do not have anything noteworthy to say except trolling i will be ignoring u from now on, sorry

[mejiacruz · Accepted solution]

Hi @DrGonzoRoyale 

I understand some recent changes to Google Assistant might impact the way you access recipes. While recipe management and cookbook features within Assistant are being removed, you can still use Google Assistant to search for recipes across the web and YouTube.

Here's a helpful article that explains the changes in more detail: Changes that we’re making to Google Assistant

If this still doesn't work for you, you can easily let us know. Just say "Hey Google, send feedback" and share your comments. Google appreciates your input and will continue to improve Assistant based on user feedback.

If you have any questions or need help finding recipes using Google Assistant, please let us know! We're happy to assist.

All the best,

Josh

[JBS2024]

Horrible decision. Google you’re really messing things up. This is not progress.

[SmartHomeH-TAGS]

@DrGonzoRoyale Well, somehow I got the correct answer from Google (screenshot) from the question posed by the original poster.

[jelcmat]

Hi everyone,
Coinciding with the development of the Digital Markets Act (DMA) in Europe, I haven't been able to access Google Maps directly from Google search results since March.
I've around the same time noticed the Assistant is no longer answering some questions in France either, giving the response "I can't help you with that anymore."
Could it be possible that some users outside the EU are still getting search results that those in the EU are no longer able to access due to the new regulation?
Has anyone else in the EU experienced similar issues?

[DrGonzoRoyale]

Seems like it. I use dutch and alot of the questions that google answered in the past are now answered with "I can't help you with that anymore"

Its really annoying. 

[ovidioj]

Hello @DrGonzoRoyale,

Thanks for reaching out to the community.

I understand it's frustrating when you don't find the answers you need. I'm here to help if I can! Feel free to ask me any questions you have.

If you'd also like to provide direct feedback to Google about search results, you can do so through the Google Home app.

Thanks for your patience.

Regards,

Jorge. 

[Smasazen]

I have same problem and found it occurs only on nest mini.

So far, no answer has been provided.

[ovidioj]

Hello @Smasazen,

Thanks for reaching out to the community! I understand you're having some trouble with your Google Nest Mini device. Let's see if we can get it working again.

Here are a few steps you can try:
* Say, "Hey Google, sync my devices."
* If that doesn't work, consider power cycling your device by unplugging it for 30 seconds, then plugging it back in.
* As a last resort, you can try resetting your device to factory settings. Note: This will erase all your settings and preferences.

To provide more specific troubleshooting, can you tell me exactly where you're encountering the issue? For example, is it when you ask for recipes, the time, or something else?

The more details you can share, the better I can assist you.

Regards,

Jorge.