google nest hub

[Vicki3]

My hub has once again stopped playing radio stations what is going on ????? another update I suppose, stopped on Wednesday 22nd October  and still not working this morning 25th......Come google get your act together.    Oh well back to alexa again

[Newkitchen22]

Same, again not able to listen to AM stations on my google nest hub.  AGAIN!!!  Should have bought an Alexa last time this happened.  Really inconvenient.  PLEASE, PLEASE, PLEASE make it a QUICK fix this time.  I am in Melbourne.

[Vicki3]

I got this from radio app a few minuyes ago

 

[Newkitchen22]

Hi there.  thanks for the update Vicki.  Pretty poor though considering this was the same issue a few months ago, and has happened again.  I will be buying an Alexa has I am not confident that this will not happen every time google do an "update".

Once again.  Thanks for sharing.

[Vicki3]

I bought Alexa the last time it happened so it is working right now.

[Newkitchen22]

Good to know.  What do you recommend?

[Vicki3]

I just bought the amazon alexa and it works great

[Newkitchen22]

Thank you.  

[Mclem]

I may go the Alexa route. I'd rather have Google than Amazon products, but so far Google has not been able to help me. 

Calling Google is similar to the definition of crazy. I get the same stock answers, reboot or factory reset. If that doesn't work (it doesn't) then they say someone will contact me. They contact me to say, reboot or factory reset. Why Google? Are you unable help a loyal customer? 

[Vicki3]

Still nothing here but my mini does work still. I am using my Alexa at the moment with no problems at all. Google is useless they don't care.

[Vicki3]

I am in Brisbane still nothing today my google mini works fine it is just the hub again.

[JasonC-Melb]

I am going to have to report that I'm experiencing the same issue. On Friday Radioapp stopped playing any commercial radio stations. Seemingly ABC stations are still working, even found SBS on TuneIn. So this feels very much like the issue from the start of the year.

Also noticed that 3AW was not working on their webpage, but that is probably unrelated. 

Does anyone know if there was an update pushed to the devices?

[Vicki3]

I have had no radio stations for a week but when reporting you seem to get answers from 2024 no bloody help.

[Vicki3]

I contacted radio app and they said google had done a firmware update

[Mclem]

Me too. My radio doesn't work with a group at all, individual speaker works but stops randomly. I've done everything they suggest and factory reset many times to no avail. 

I've never been able to eliminate old groups and an old speaker. I wonder if they are a problem? Factory reset don't eliminate them. What gives?

[Mclem]

Not sure when they did this? I'm also not sure what to do about it. 

I've had problems for at least 1 tear. Google support is ridiculously bad, telling me to reboot, reset, etc.