home speakers aren't conecting to our new router . How do I fix that?

[cfjfrf]

We recently got a new router for our wifi account and now our speakers are not connected to the wifi. How do I connect to the new router?

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device + > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[Princesss]

Hi Everyone,

Thanks for posting.

@David_K - I appreciate your help on answering this thread.

@cfjfrf - I hope that the steps @David provided you worked on your end. In case you still have questions, feel free to respond to this thread so we can assist you right away.

Best,

Princess

[Princesss]

Hi everyone, 

Chiming in to check if you still need help with this?

Let us know if you have additional questions or needs assitance so we can start some steps that might resolve this.

Best,

Princess

[Princesss]

Hi cfjfrf,

Since this thread hasn't had any activity in a while, we're going to close it to keep our community tidy.

We hope we that the steps provided on the previous thread worked on your end. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand. 

Best,

Princess