i try to connect spotify to google home app and it breaks

[ggggggggcon]

i tried connecting Spotify to the google home app and then it is approved on Spotify's end but then on googles end, it says it isn't linked and i can't choose it as a music provider can someone please help I'm using the google home app on ios btw and this is on a jbl link 20 smart speaker

[David_K]

Did you try unlinking and relinking your Spotify account in the Home app?

Settings > Music > Tap 'Unlink' underneath Spotify

What country are you located in?

[ggggggggcon]

I'm located in Australia and i have tried linking Spotify to the home app but it doesn't work i couldn't link it in the first place

[David_K]

So underneath Spotify does it still show the "link" option? What happens when you try this? Screenshots would be super helpful. I assume you're using the latest version of the Home app?

[ggggggggcon]

it still says that i can link it but then is says that its authorised but then stills says i have to link it 

i can't get screenshots atm but that should explain it? 

[Azarco]

Hey there,

davidking, thanks for your insights!

ggggggggcon, have you tried reinstalling your Google Home app? Give these steps a try:

• Uninstall the Spotify app on your phone.
• Once uninstalled, try linking your Spotify account again on the Google Home app.
• If you successfully link your Spotify account, you can install the app back on your phone.

Let us know if that works.

Best,

Alex

[ggggggggcon]

ok cool i will do that now 

[Azarco]

Hey ggggggggcon,

Great! We'll be waiting for your update.

Thanks,

Alex

[Azarco]

Hi ggggggggcon,

How did the steps go? Let us know if it works.

Best,

Alex

[Azarco]

Hey ggggggggcon,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Kind regards,

Alex