my nest mini is not connecting

[raynez]

i’ve looked i the help and it said “connect to the wifi network that matches your device” what does that mean

[Dan_A]

Hi raynez,

This is not the experience we want you to have, let me help you. A few questions: when did your issue begin? Were there any recent changes made or is this for a first time setup?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Once done, move your Nest Mini close to your router and try to set it up.

Keep me posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Princesss]

Hey raynez,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess