nest hub max stuck at G screen

[Iammrg]

nest hub max stuck at G screen, Try all way(10 times cable, hard restart...) does not work, help

[Andhanni]

So late last week (or over the weekend) there was an article about Google Nest Hub Max bricking due to an update they did on Friday.

9to5google.com/2023/07/17/nest-hub-updating-bricked/

Worth the read to make sure this is not the problem you are having.

[Princesss]

Hello folks,

Thanks for bringing this up.

@Iammrg , we're sorry to hear that you're experiencing this with your Google Nest devices. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

@Andhanni, thank you for chiming in. We appreciate your help.

Best,

Princess

[Princesss]

Hi lammrg,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,

Princess

[Princesss]

Hello there,

I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.
 

Best,

Princess