nest hub max

[tammyinnis]

Device google nest hub max sn. Is this a store display model or the real thing?

[Dan_A]

Hi tammyinnis,

Thanks for reaching out. We've removed the serial number of your device for your security.

Serial numbers are provided to each device. May I ask where'd you get the serial number of your Nest Hub Max from? Was it from the devices directly or somewhere else? Did something happen to your device? If something happened to your Nest Hub Max, if so, it would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.
    

Looking forward to your response.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards.

Dan

[Dan_A]

Hi tammyinnis,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan