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nest hub v2 brand new keeps rebooting

garfunkle
Community Member

nest hub v2 brand new keeps rebooting. no telling when it will do it. this is only 2 days old, and all updates have been done. works well with our home security, but it will reboot at a random time. there is a bug google.

 

 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey garfunkle,

 

Sorry to hear about your Google Nest Hub (2nd gen), but thanks for bringing this up. A few questions: is it plugged in directly from the wall outlet? What is the current firmware version of your device? have you tried resetting your device to see if it will have the same behavior?

 

I'll wait to your response.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey garfunkle,


I wanted to check in and see if you managed to see Muddi's post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey garfunkle,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake