nest hub v2 keeps on rebooting

[garfunkle]

had this nest max v2 for 3 months as a gift to my company. what a piece of junk. reboots at least 5x a day, sometimes it just keeps on rebooting and then restarting and rebooting. i cant get any tech or customer service. all your robo emails cannot be replied to. no way to contact help. last google device i ever buy, and i've been a pixel user for years. 

Your customer service is worse than any company i have tried to contact. guess you need to put more money into failed products that you kill after a year. alphabet is a loser.

[Princesss]

Hi garfunkle,

Thanks for bringing this up.

We know how challenging it can be not having a working device when needed. We'd like to make it up to you by trying some steps that could help you resolve this.

Since you've mentioned that your Google Nest Hub Max keeps on rebooting, we'd like to check a few things before trying some steps.

• Is your device plugged in directly on a power outlet? Have you tried using a different power source?
• By any chance, do you have a spare cable that you can use with your Google Nest Hub Max?
• Have you tried performing a complete reset?

If reset is not yet done, let's perform a complete reset and set it up again. As soon as it is completely set up, monitor its behavior and see if you will experience the same.

Keep us posted.

Best,

Princess

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess