Nest hub going silent

[Baney]

When I ask white noise to play, it comes on at a perfect level of 5, but within a minute it automatically kicks it down to 3, EVERY time I'm using it. We use it to put our daughter to sleep and it isn't blocking out any other noises cause it keeps putting it back down low enough that you heart everything else over it. 

[MetalGlacier]

I haven't heard of that happening, but my first course of action would be resetting it to factory defaults.

[Josh1621]

Ours is doing the same. Reboot doesn't work. Just started tonight.

[Baney]

Yup, reboot did nothing to fix the issue. 

[Baney · Accepted solution]

I found in my settings that the max volume in night mode was super low. Go in the device settings in the app and you should find it. Hopefully that will fix your issue as it has mine. 

[Azarco]

Hey folks,

Thanks for reaching out.

I appreciate the help, Baney!

Checking back in if the steps shared by Baney works for you. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Azarco]

Hello everyone,

I wanted to follow up and see if you are still in need of any help.Let us know by updating this thread, and the Community will be happy to lend a hand.

Thanks,

Alex

[Azarco]

Hey all,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards,

Alex