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nest hub wont turn on tv anymore

kevmoso
Community Member

My entire Google Nest hub collection (1 home max, 2 hub and 2 hub mini) can no longer turn on my LG TV (oled55e9). They can all turn the tv off but not on. Attempts to turn the tv on with any Nest hub product results in the voice message "it looks like the tv is not available right now"

This worked perfectly for the last several years, ever since setting it all up, and has now stopped working for no reason that I can discern.

Google voice assistant on my Android phone will turn the tv on.

Google voice assistant on my wife's iPhone will turn the tv on.

Google Home app will turn on the TV from both phones.

The LG ThinQ app on my Android phone will turn on the TV.

All Google Nest hubs properly operate every other smart device in my home (14 providers and about 50 devices).

I have power cycled everything (modem, router, switches, TV etc) multiple times.

I have deleted and re-added the LG ThinQ credentials from both the Google home ecosystem and the TV itself multiple times.

I am quite exhausted from trying to fix this and humbly beg for help.

 

2 REPLIES 2

Dal192
Community Member

I also have same issue, LG oled C2. Could turn on via google home app, LG ThinkQ app, android phone's google assistance("Hey goolgle turn on TV") but cannot turn on via google nest.

It worked before..

deadwing05
Community Member

Same issue for me too