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new router

jimbogan
Community Member

I have just installed a new router.

It has paired to Alexa , smart tv ,printer etc , but will not connect to my Google nest hub.

When I put the password in , it just says cannot connect to wi fi. I have restored unit to factory reset , but made no diference. Any help would be appreciated. Thanks.

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey jimbogan,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey jimbogan,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey jimbogan,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey jimbogan,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake