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"And now, time for a break" plays when skipping songs

KatiaB
Community Member

Hey all,

I've been experiencing an issue with playing songs from my Nest Mini and I want to see if anyone has been experiencing the same issue. Whenever I ask Google to skip a currently playing song, it won't skip to the next song but will instead say "And now, time for a break" with nature sounds playing. When I ask Google what song is playing during these nature sounds, it'll just say the name of whatever song is set to play next. I've had to skip these countless times, and it's getting annoying. To my knowledge, this only happens when asking Google to play music directly from my Nest Mini, not when casting media from my device. Does anyone else have this issue? I haven't been able to find anything about it online.

71 REPLIES 71

XXXb
Community Member

Yes, I experienced this feature today. Location France. Speaker is the grey rectangular thingy, not sure of its official name but it tells me not to talk to it that way when I call it by its given name. 

Juni
Community Specialist
Community Specialist

Hi there,

 

It could be the Google Nest Audio or Google Home Max. You can check the article below to identify it. Also, have you had the chance to try the steps provided in this thread? Give it a shot and let us know the result by updating this thread.

 

Google Nest and Home device specifications

 

Regards,

Juni

XXXb
Community Member

As long as the advertisements stay away, I am happy to have a nature sounds break. Thanks for your help though. 

Zappa
Community Member

Ive got the same problem Here with the the Assistent.  I am surprised how helpless Google reacts. They are responsible for this Feature, but i got the Impression they have no Idea. Filling Forms?! Ha ha! Sorry!

 

 

Keudu
Community Member

I have to add to Zappa's that no one has contacted me as of now to solve the problem. I had to switch to another brand because it is not usable like this.

LuckyLike
Community Member

Yeah instead of ADs it now just gives Breaks.

I just decided to live with it, cuz it doesn't bother me too much

Zappa
Community Member

I don't wanna hear any more "it's time for a Break". Skip it at once! Nobody can say, when it's time for a break for me! I will go for Spotify!

Val5
Community Member

I facing the same issue with " a time for break" on my Google home speaker. It's very annoying. Planning to go to Alexa, as the Google team doesn't know how to fix it.

 

 

MagicDurden
Community Member

Hi, do you have YouTube Music Premium? Until I had YT Premium I didn't have this problem. Since I stopped using Premium I started getting this message. Could it be related?

I don't have premium, never did

KatiaB
Community Member

Me neither.

Zappa
Community Member

Happy new year for you all and now it's time for a Break! 

tehenauin
Community Member

I am having the same problem. Happens on the Nest Mini 1 as well as on the nest mini 2. Location: Germany

Did you find any solution yet?

Zappa
Community Member

No, sorry, there is no solution as far as I know. Google gives no explanation. They let people filling out forms! Somebody there wants to have us a break. They don't react anymore. That' s all, sorry!

MagicDurden
Community Member

I reactivated YT Premium for a month (the free one) and since I've had it active I no longer get the "it's time for a break" message (neither when I skip the song, nor when it ends and the next one begins)... Let's see what happens at the end of the month (when I deactivate the Premium again)...My guess: If you have Premium you don't have interruptions with the message, if you don't have Premium, you have the message (rather than advertising like with Spotify)...

Yes, this is my guess, too! I don't understand why Google doesn't communicate this in plain words. The know it's a nuisance! They want it to  be a nuisance! That' s all it is!

Exact! And frankly I'm not that bothered by the message if I can use YT Music without Premium (it's better than advertising) but they should be clear with the users...Especially given the many requests for explanation. It's not a software or hardware problem, it's simply the way it is (with Premium no interruptions). 

And even IT services, either they are forced not to respond directly or they don't even know what things are like. Frankly, I don't know what worries me more between the two.

Anyway.... Happy start of the year everyone... With or without time for a break!

jupiterep
Community Member

For everyone’s information, I've had a ticket open with Google on this topic; at their request, I've sent a sound recording, a detailed description, a video, and finally the serial number. This was their reply:


We can process a replacement but there's a chance that you might encounter the same issue on the replacement device if the issue is with the software. Are you okay in proceeding with the replacement?

I requested an escalation to an actual tech support team but I'm not optimistic. This is a software problem, replacing the hardware is stupid.

Maybe if enough people open such tickets, they'll notice and deal with it, but I'm not optimistic.

Zappa
Community Member

Yes, it is a real mess! A sign of their incompetence in implanting such a feature that' nobody wants? And furthermore, why does it stop, when you change to YouTube Premium?

Keudu
Community Member

Yes it is the worst support i ever seen, the voice "time for a break" came from the Nest speaker and it is triggered by something. Maybe a miscommunication between Youtube music, that should have to transmit an advertising, and the Nest, that instead say that. But I don't think it's an intentional thing and that advertising would be instead. So it's a freaking software bug that they're ignoring despite all the support requests they've received. I'm not even been contacted..

RobertMili
Community Member

Hello guys, we have same problem here i Sweden with this after evry song he say : time for break.

Joacimhs
Community Member

Same problem here in Norway. We got YouTube premium and using Google Home hub…

Ruben_072
Community Member

I am experiencing this issue as well with the nature sounds. I see that community specialists are trying to resolve this issue for everyone in this chat separately but the fact that were the only ones reaching out, doesnt mean we are the only ones with this issue.

I believe probably everyone with the nest mini or at least a lot of them are experiencing this issue. So instead of trying to resolve this issue separately for everyone replying here, there should be worked on an update that fixes this problem for EVERYONE experiencing it.

I think they ask everyone to submit individual tickets and go complain there, is just a way to make this 'go away' quietly without actually fixing it. my ticket supporter, after a few back-and-forths, just offered to mail me a replacement Nest.... as if that would fix the issue. Is it cheaper to mail replacement hardware rather than look for the bug? Maybe 🤷‍♀️

Thou_fizzle
Community Member

Having the same "feature" on my harman kardon citation one. It is often telling it is time for a break and plays nature sounds. Rain or waterfall and birds i think. Linked via google home and playing youtube music. I am a premium user if that matters

It's seems not to matter, If you have Premium or not. It's seems to be just accidently. I have no idea, but it sucks.

XXXb
Community Member

When this started happening to me and I found this thread I was convinced it was a case of the Goog doing no evil and serving those affected with punishment for trying to circumvent **bleep**ty advertising. A fair price to pay as the nature sounds are fairly soothing (much more so than some shouty obnoxious ad) and I was done with being interested in it. 

Now reports are coming in of people who pay to remove those ads getting the same 'punishment' the whole thing has gotten a lot more interesting. Has this been programmed by a disgruntled employee? Is it served to only one category of user? An attempted intrusion by a nefarious actor? Rouge advertising AI? An experiment by Alphabet? The possibilities are endless. 

The fact it has not been squashed by Google also quite interesting.  

Zappa
Community Member

Yes, it's really a shame for Google, but they give a dam.

jupiterep
Community Member

The fact it has not been squashed by Google also quite interesting. 

nah, they just don't care 😓

burguetjf
Community Member

When I was a Premium member, this sentence ""And now, time for a break" never came up between songs.  A credit card payment issue interrupted my membership and those sentences started.  I just reactivated my membership and they are gone.  Case closed ?

wow, you don't have this issue, therefore case closed? you must have authority to decide over all of humanity's bugs, how lovely for you 🙂

this bug exists, you just don't happen to get it anymore. several of the complainers here are active premium users as well. honestly, the self-centeredness.

RobertMili
Community Member

I think this is some stupid think which they developer can fix it fast

if

time for break -> continue }

else { continue };

and avoid if is time is for break. 

Because we really enjoy i music with out

" time is for pause".