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"what is the thermostat set to" returns only mode, not temperature.

Nmr916
Community Member

This is ridiculous, it used to work just fine. It's a nest thermostat, and Google assistant used to tell me the mode and temperature. Now just the mode. How does that make sense? Why do you keep making your products worse!?! I won't throw away my Google smart home devices, but I'm buying no more, and switching to Home assistant. Apparently keeping products functional is just too hard for.... One of the largest companies in the world. 

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Nmr916,

 

Thanks for reaching out to the Community! I’m sorry to hear that you are experiencing issues with Google Assistant on your Nest Thermostat. I understand how frustrating this situation can be, especially since it used to tell you the mode and temperature but now only gives you the mode. Let me help you out with this!

Before we move forward, I need some information to provide you with the most accurate steps:

  • What is the model of your Nest Thermostat?
  • Are you trying to control it using a speaker or a display?
  • What is the model of the speaker/display you are using?
  • Is the speaker or display powered on?
  • Is the speaker or display successfully connected to the Wi-Fi network?
  • Is the Nest Thermostat on the same Wi-Fi network as the speaker or display?
  • Has the Nest account been linked to the speaker or display via Assistant Settings?
  • Do other voice commands work with the Nest Thermostat?

Once you provide this information, I will be more than happy to assist you!

 

Best regards, 

Debora