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refuses to stop playing

realjax
Community Member

Ok, here's the next randomly started bug. sigh.

 

My speakers and hubs ( all version models, revisions etc, you name it ) initially refuse to STOP playing music after asking it to.  I have to AT LEAST ask twice to stop, but quite often three or four times before it stops.

 

what's going again on this time? 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi realjax,
 

Thanks for reaching out and letting us know about your concern. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes? What music service are you using? Also, what troubleshooting steps have you taken so far?
 

You can refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest speakers and displays. 

 

Regards,

Juni