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setting up two nest minis

jmshmltn
Community Member

Hello,

I'm trying to set up two Nest Minis for my two kids. Both of them have their own Spotify accounts, but I'm struggling to get the Nests to recognise the playlists associated with each account.

 

I've got both accounts set up on Google Home, and have linked each account to its relevant spotify account, but I'm still not having any joy. Any suggestions?

 

Thanks

 

James

2 ACCEPTED SOLUTIONS

frances
Community Specialist
Community Specialist

Hi James, 

 

Thanks for your post. I am sorry to hear that you are encountering issues with setting up Spotify to your children's Google Nest Minis. No worries, let's get this issue resolved! I would be more than happy to help. First, I have some questions to get a better understanding of this situation. 

  • Is the Google Nest Mini able to at least play songs on Spotify? Or is it not able to play anything on Spotify?
  • Are the devices powering on and responding to commands? (asking about weather, time, etc.)
  • Do the devices show up as connected on the Google Home App?
  • What is happening when you are trying to play a playlist?
  • Does the device respond to your command? Do you get any error messages?
  • What troubleshooting steps have you tried so far?

I just tried commanding my Google devices to play my playlist on Spotify and commanded it to play different playlists, and it worked each time. 

  • For my playlist, I say, "Hey Google, play my playlist called [name] on Spotify."
    • The device responded with: "Sure, Your spotify playlist called [name]. Here you go." and played the playlist fine.

Please let me know what is happening to your devices, I look forward to helping you!

View solution in original post

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

View solution in original post

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi James, 

 

Thanks for your post. I am sorry to hear that you are encountering issues with setting up Spotify to your children's Google Nest Minis. No worries, let's get this issue resolved! I would be more than happy to help. First, I have some questions to get a better understanding of this situation. 

  • Is the Google Nest Mini able to at least play songs on Spotify? Or is it not able to play anything on Spotify?
  • Are the devices powering on and responding to commands? (asking about weather, time, etc.)
  • Do the devices show up as connected on the Google Home App?
  • What is happening when you are trying to play a playlist?
  • Does the device respond to your command? Do you get any error messages?
  • What troubleshooting steps have you tried so far?

I just tried commanding my Google devices to play my playlist on Spotify and commanded it to play different playlists, and it worked each time. 

  • For my playlist, I say, "Hey Google, play my playlist called [name] on Spotify."
    • The device responded with: "Sure, Your spotify playlist called [name]. Here you go." and played the playlist fine.

Please let me know what is happening to your devices, I look forward to helping you!

View solution in original post

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

View solution in original post