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something went wrong

GL4144
Community Member

Like others, I continue to get "hmmm, something went wrong" on my google nest speaker.  It was not always like this, it used to work fine.  I've done all the troubleshooting listed in these forums to no avail.  The strangest thing about this issue is that I've found that once I get this error message and I ask google what the temperature is, she will respond and THEN respond to any new commands like playing music, starting a timer, or adding something to the shopping list.  It's like it needs to be reminded that it's on the internet at all times - which it is, with a very strong signal.  Certainly this can be fixed?  Can someone with authority be able to respond to all of us with these issues?

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi GL4144,

 

I've seen that you have filled out the form and has been assisted via email. I'll consider this post complete and will lock the thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers.

 

Best,

Princess

GL4144
Community Member

No one has assisted me via email that I know of?  Same problems continue. 

Princesss
Community Specialist
Community Specialist

Hi GL4144,

 

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.

 

Best,

Princess