@macleod0722, @Sazmamf, that certainly hasn't been easy for you ― let's check it out. What are the Nest speakers you are using when playing ambient sound, specifically white noise? Is it only happening when playing white noise? Could you try river sounds or ocean sound and see if the behavior persists. It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.
By the way, whey you say fading in and out, does that mean the sound just fades or does it turn off?
Looking forward to your responses.
The speakers are a Hub (2nd generation). I don't know about the other noises as I'm not interested in anything but white noise - but I could try it.
It fades out and then immediately starts again - a little louder for a few seconds. It isn't by accident, though - it is by design as it happens every hour at the time that you turned it on (e.g., on at 10:30, fades out/in at 11:30, 12:30, 1:30 etc until you turn it off). Rebooting makes no difference.
I saw this question in this community when I was searching for answers - it was posted around July 2022. They also described exactly what I'm experiencing. But there were no solutions in that thread.
I would really appreciate a solution!
I'm playing ocean sounds now so will let you know in an hour!
Thank you for doing the steps provided. It would seem that we need to revert your Nest Hub 2nd Gen back to its default and original settings by doing the factory reset. Setting it back up is needed. Here's how.
Keep us posted.
Here are things you can tell the Google Home app or your Nest displays:
While the app is on, you can continue using google home - example "Hey Google! Increase volume or decrease volume". And a heads up white noise at the end of 10 hours ends up with the sound of birds chirping.
Hope this helps.
I've tried the second option twice now and it has worked great to stop the fading out/in every hour.
A couple of things to note:
*It doesn't seem to play white noise. The screen says "brown". It is close enough for me but others may be irritated by the difference.
*It stays on that screen (says "brown" and has a timer on the bottom) for a very long time (hour?) so you can't see the clock. As I use this beside my bed, that is very annoying. The screensaver (clock) does come back at some point so when I wake in the middle of the night I can see the time. But it has never come back before I've fallen asleep.
I will take it over the fade out/in though!
Thank you for doing the provided voice commands. Since it's not fading in and out anymore, which is to your liking, the only thing left is to refresh all your devices by doing a sequential reboot again. Unplug your router, then your Nest devices followed by the restart of your phone.
Monitor and tell me what's happening if we get it fixed.
It will refresh the connection of all your devices from your Wi-Fi. By the way, has the fading in and out come back or not anymore? Among the commands above, what has worked? You could also try and see if the sound still fades in and out on one or all of the relaxing sounds below:
I say, "tell help me sleep to play white noise for 10 hours". I do 10 hours so I don't have to calculate etc. In the morning, I just "cancel". As I mentioned before, I don't think it is white noise. The screen says, "brown" - but it is close enough. There is no fade out/in with this command.
The clock does not come back quickly enough for me, but it does come back eventually. I have the photo frame set to full screen clock. The screen timeout is turned off. I don't see a way to have it return to the clock ("photo frame") any faster. If there is one, please let me know.
I understand. It seems like doing the factory reset is needed now that the main issue about the ambient sound fades in and out is resolved, but is replaced by the time your display goes back to sleep after you cancel the ambient sound. Doing so will revert it back to its original settings. Here’s how you reset your Nest Hub 2nd Gen:
Once done, re-do the set up and make sure the screen timeout is enabled to its lowest number or close to it. Also, on your Nest display, swipe up and if you see the letter “A” on the icon at the bottom left part of the settings tray, disable it.
Check if the issue persists.