white noise loop

[macleod0722]

How do I get the white noise to stop fading in/out every hour? I've seen other posts about this in the last year or so, but none were answered. The fading in/out is very annoying.

[Sazmamf]

Hoping someone can answer this 🤞🏻 ours keeps stopping after a few hours and it's really upsetting my little girl 🤦🏻‍♀️

[Dan_A]

Hi folks,

@macleod0722, @Sazmamf, that certainly hasn't been easy for you ― let's check it out. What are the Nest speakers you are using when playing ambient sound, specifically white noise? Is it only happening when playing white noise? Could you try river sounds or ocean sound and see if the behavior persists. It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes tops. Restarting your phone might also help.

By the way, whey you say fading in and out, does that mean the sound just fades or does it turn off?

Looking forward to your responses.
 

Best,

Dan

[macleod0722]

The speakers are a Hub (2nd generation). I don't know about the other noises as I'm not interested in anything but white noise - but I could try it. 

It fades out and then immediately starts again - a little louder for a few seconds. It isn't by accident, though - it is by design as it happens every hour at the time that you turned it on (e.g., on at 10:30, fades out/in at 11:30, 12:30, 1:30 etc until you turn it off).  Rebooting makes no difference. 

I saw this question in this community when I was searching for answers - it was posted around July 2022. They also described exactly what I'm experiencing. But there were no solutions in that thread.

I would really appreciate a solution!

I'm playing ocean sounds now so will let you know in an hour!

[macleod0722]

It did the same thing with "Ocean Sounds" ... fades out, stops completely for a second, and starts again.

[Dan_A]

Hey there,

Thank you for doing the steps provided. It would seem that we need to revert your Nest Hub 2nd Gen back to its default and original settings by doing the factory reset. Setting it back up is needed. Here's how.

Keep us posted.

Regards,

Dan

[macleod0722]

I experimented on my Max Hub and it did the same thing so I fail to see how it is related to that speaker.

[Dan_A]

Hi folks,

Here are things you can tell the Google Home app or your Nest displays:

• Hey Google talk to Help Me Sleep <and when prompted follow along>
• Hey Google ask Help Me Sleep to play white noise for 10 hours
• Hey Google ask Help Me Sleep to play pink noise for 10 hours
• Hey Google ask Help Me Sleep to play lullaby 9 hours
• If you do not need it to stop at a particular time you could say the following command after it starts playing the sound you mentioned.
• Hey Google Stop at 6 am (or whatever time you prefer)

While the app is on, you can continue using google home - example "Hey Google! Increase volume or decrease volume". And a heads up white noise at the end of 10 hours ends up with the sound of birds chirping.

Hope this helps.

Thanks,

Dan

[macleod0722]

I will try that. Thank you!

[Princesss]

Hi macleod0722,

You're welcome! I'll keep this thread open for few more days and will wait for your update.

Best,

Princess

[macleod0722]

I've tried the second option twice now and it has worked great to stop the fading out/in every hour. 

A couple of things to note:

*It doesn't seem to play white noise. The screen says "brown". It is close enough for me but others may be irritated by the difference.

*It stays on that screen (says "brown" and has a timer on the bottom) for a very long time (hour?) so you can't see the clock. As I use this beside my bed, that is very annoying. The screensaver (clock) does come back at some point so when I wake in the middle of the night I can see the time. But it has never come back before I've fallen asleep.

I will take it over the fade out/in though!

[Dan_A]

Hi macleod0722,

Thank you for doing the provided voice commands. Since it's not fading in and out anymore, which is to your liking, the only thing left is to refresh all your devices by doing a sequential reboot again. Unplug your router, then your Nest devices followed by the restart of your phone. 

Monitor and tell me what's happening if we get it fixed.

Kind regards,

Dan

[macleod0722]

What am I trying to fix by doing this?

[Dan_A]

Hey there,

It will refresh the connection of all your devices from your Wi-Fi. By the way, has the fading in and out come back or not anymore? Among the commands above, what has worked? You could also try and see if the sound still fades in and out on one or all of the relaxing sounds below:

• Relaxing sounds
• Nature sounds
• Water sounds
• Running water sounds
• Outdoor sounds
• Babbling brook sounds
• Oscillating fan sounds
• Fireplace sounds
• Forest sounds
• Country night sounds
• Ocean sounds
• Rain sounds
• River sounds
• Thunderstorm sounds
• White noise

Thanks,

Dan

[macleod0722]

I say, "tell help me sleep to play white noise for 10 hours". I do 10 hours so I don't have to calculate etc. In the morning, I just "cancel". As I mentioned before, I don't think it is white noise. The screen says, "brown" - but it is close enough. There is no fade out/in with this command.

The clock does not come back quickly enough for me, but it does come back eventually. I have the photo frame set to full screen clock. The screen timeout is turned off. I don't see a way to have it return to the clock ("photo frame") any faster. If there is one, please let me know.

[Dan_A]

Hi macleod0722,

About the clock coming back, do you have a time frame or is it random where it comes back right away or not? The best part here is we've now managed to resolve your concern about the fading in and out issue. Thank you for your cooperation.

[macleod0722]

I do not have a time frame. I've noticed that it hasn't come back on yet after about 75-80 minutes, but is back on after 3 hours.

[Dan_A]

Hi macleod0722,

I understand. It seems like doing the factory reset is needed now that the main issue about the ambient sound fades in and out is resolved, but is replaced by the time your display goes back to sleep after you cancel the ambient sound. Doing so will revert it back to its original settings. Here’s how you reset your Nest Hub 2nd Gen:

1. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. 
2. Your Nest Hub will let you know that it's resetting.

Once done, re-do the set up and make sure the screen timeout is enabled to its lowest number or close to it. Also, on your Nest display, swipe up and if you see the letter “A” on the icon at the bottom left part of the settings tray, disable it.

Check if the issue persists.

Regards,

Dan

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best.

Princess

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan