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wifi issues

owl
Community Member

Using dorm wifi which has two step verification and can't connect to it. wifi prompts with a web browser page to verify residency after inputting password. I dont want to use a hotspot permanently for my nest mini

4 REPLIES 4

Princesss
Community Specialist
Community Specialist

Hi owl,

 

Thanks for reaching out.

 

Sorry to hear about your experience on setting up your Google Nest Mini. 

 

Unfortunately, networks that require you to connect through a captive portal, typical of hotels/schools/dorms/businesses, are not supported by Google Home. Users won't be able to connect to these types of networks because of its restrictions. Also, Google Home/Nest speakers need a stable WiFi connection that can only be available on private networks.

 

I hope this answers your question.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi owl,

 

Jumping in if you're good to go. I hope I was able to answer your questions. 

 

Just in case you have additional question, you can always respond to this thread and I'd be glad to help.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey owl,

 

I wanted to jump and ensure everything is working properly from here. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey owl,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake