Hi Roman_MV,
Thanks for reaching out to the community! I understand you're getting the "loading error" message on the main screen. I know how difficult it is when you see a 'loading error' message, especially when you're trying to access your data. I'm here to help! To gather some more details, I'd like to ask the following questions:
- What's your Google Home device model? Please check out the following link for your reference: Smart Homes start with Google Nest
- When did you first notice the inconvenience?
- Are you logged in to the right account?
Let me know if you have any additional information; it’ll be helpful.
Best regards,
Juan
