Hi Ripzippy,
Thanks for posting in the community! I understand that you're experiencing issues controlling your Google TV Streamer (4K) and your Google TV using your Google Home device. It sounds like they're not responding to most of your voice commands, and the only one that seems to work is 'turn off.' No worries, I’m happy to help!
To better investigate this situation, I’d like to ask for the following information:
- When did the issue start?
- Have your devices been linked to the same Google Account in the Google Home app?
- When a command fails, does your Google Home device give a specific error message, or does it just not respond?
- Can you provide a few examples of the specific voice commands you've tried that don't work?
In the meantime, I’d suggest the following steps:
- Confirm all your devices are on the same Wi-Fi network: Please double-check that your Google Home, Google TV, and your Google Streamer (4K) are all connected to the same Wi-Fi network.
- Ensure the apps are up to date: Please confirm that the Google Home app and your mobile device operating system are updated to the latest versions.
- Test different control methods: This will help us determine if the issue is with your Google Home device or with the connected devices themselves.
- Using the Google Home app: Open the app on your phone and try a command that wasn't working before, such as "turn on the TV."
- Using the voice remote: Press the mic button on the Google TV's voice remote and try the same command.
Please keep me posted.
Best regards,
Jenniffer
