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Apps not load on the tv

Llyon1950
Community Member

My apps are not loading I have unplugged and restart and works for a day I have gone updates 

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Llyon1950,

 

Thanks for reaching out to the community! I understand that you are experiencing some issues regarding that your apps are not loading, thanks for letting me know that you tried some troubleshooting steps, let me help you with this! 

Before we move forward, I need some information to provide you with the most accurate steps:

  • What is the make and model of your device?
  • Are you getting any kind of error messages?
  • When did the issue start? 
  • Are certainly apps not loading or all of them? 
  • What is the brand of your TV?

Once you fill out this information, I will be more than happy to assist you!

 

Best regards,

Debora