Built in Chromecast flashing

[ClairefromNY]

I have a Hisense tv that is less than a year old. In the last couple weeks, the built in Google TV has been flashing black very quickly both on the home screen and in streaming apps. 

I have tried rebooting the device multiple days over different days and it had no effect. I have also powered it down overnight and unplugged the TV overnight. There are no new system updates.

This does not happen on other inputs on the TV. It is exclusively a problem on Google TV. 

It's really frustrating. If I had an external Chromecast, I could/would return it.

Does anyone have other troubleshooting steps? Is there a better forum for support with built in Google TV?

[tajennifer]

Hi ClairefromNY,

 
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Hisense TV and the built-in Google TV that is flashing black. In this case you can give our friends at Google TV Help a shout. They're the best team to help you find out what's happening with this situation.
 
Best regards
Jenny