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[cagatayguvenc]

 hi just plugged my device and tv to another room but I don't know every time I get pixel error I'm always changing device and also reset restart. But it doesn't work how can I fix my problem?

[JenniferV]

Hi cagatayguvenc,

Thanks for reaching out. Let's sort this out. 

Quick question: what type of Chromecast device do you have? Please try the steps below:

1. Reboot your Chromecast, mobile phone, TV, and router. 
2. On the mobile device, close and reopen all cast-supported applications.
3. Open a different cast-supported app and cast a different video.
4. Try to use the Chromecast with another TV or High-Definition Multimedia Interface (HDMI) display, if possible.

Let me know how it goes.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[cagatayguvenc]

I have no idea but I just changed my room it works. 😂😂😂

[JenniferV]

Hello cagatayguvenc,

That's cool! Glad to hear that this has been sorted out and thanks for keeping me in the loop. In the meantime, do you still have other questions and concerns?

Best,

Jennifer

[JenniferV]

Hi there,

I haven't heard from you in a while so I’ll  be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Regards,

Jennifer