Can not add disney plus as a video service

[ired]

I can not add disney plus as a service in google TV.

There is not an add option except netflix.

Can enyone help?

Thanks

[Cathal_S]

Hi ired,

Are you using your device from a supported county?

Device availability:

https://support.google.com/store/answer/2462844 

[ired]

No, I am located in Greece... 

[Cathal_S]

Hi again,

Disney are the ones that decide what devices can use their services/apps in what countries so you would need to contact them about availability in Greece.

Google doesn't officially sell the Chromecast with Google TV in Greece currently so this might be why you can not install this app, sorry.

[ired]

Ok, thanks for the help!

[Cathal_S]

Is it possible to cast from a mobile device with the Disney service or you might be able to use a VPN to a supported county? Sorry I can't help further. Hopefully another user from Greece can help.

[Cathal_S]

Please see the Google TV help center link below.

Important: These options aren't available for all shows and movies on every streaming service.

https://support.google.com/googletv/answer/10070483 

[JenniferV]

Hi folks,

Thanks for the help here, Cathal_S.

ired, hope that helps. Feel free to let us know if you still need assistance.

Thanks,

Jennifer

[ired]

Hi Cathal,

Let me clarify that I have installed Disney Plus in Chromecast with Google tv and works fine.

The problem is that I cannot add this to video services so I can receive recommendation when I search for movies and content... 

[ired]

I thought that could be the problem, but I have managed to add Netflix successfully  

[Jeran]

Hey ired,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran