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Resolved! Regarding an issue with Chromecast 2nd gen and Chromecast Audio

Update 3/17/25: Hi folks,Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.If you did not perform a factory reset, your device should now ...

GoogleNestTeam by • Community Manager (Admin)
  • 1809679 Views
  • 15267 replies
  • 2435 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 24380 Views
  • 0 replies
  • 10 kudos

4k Chromecast with Gtv option to allow unknown sources

In order to side load apps, developer mode must be on and then under the “Security and Restrictions” menu, allow unknown sources must be checked. These options disappear once any app, including supported apps, is downloaded. This is now a known issue...

Anonymous by • Not applicable
  • 8458 Views
  • 4 replies
  • 2 kudos

4K video playback with Kodi are lagging

This is my setup : NAS Synology - Router wifi Nightawk R7800 (Dual Band AC2600) - ampli and TV 4kVideos i'm traying to play : over than 20GB : HEVC (Main10@L5.1@High) , HDR10 I'm playing those videos on the latest version of Kodi (19.3) and i downloa...

airwillow by • Community Member
  • 4836 Views
  • 10 replies
  • 0 kudos

Subtitules Star + in chromecast

When casting star+, subtitules aparences changes without reason and its really anoying. I cant fix it and happends with this app only.

Sebaavr by • Community Member
  • 870 Views
  • 6 replies
  • 0 kudos

Can’t stream netflix show via google nest voice command

Hi there I have just bought a new 4k chromecast device. I have a few other google devices with voice command, so I really enjoy the ecosystem. So I also have a google nest speaker, where I also use the voice assistent. Unfortunately I have ran into s...

Nivadest by • Community Member
  • 1063 Views
  • 6 replies
  • 1 kudos

Black Screen After Turning On

I recently purchased a Chromecast with Google Tv and connected it to an LG LM63 TV. When I turned it for the first time, it went on without a hitch. I then sucess fully set it up and start streaming a movie. After that, i switched to the HDMI port 2 ...

Kaks by • Community Member
  • 1203 Views
  • 6 replies
  • 1 kudos

Chromecast does not show options for YouTube videos

When I ask nest mini “show me videos of Las Vegas on livingroom tv”, nest mini then asks me which option I’d like. at this point, it is supposed to display the actual options on my chromecast ultra on the TV. Instead, it doesn’t do that. so I then sa...

Simplify Chromecast

I only need to watch a few channels with Chromecast. How can I set up a favorites list to simplify operating it? My wife especially has difficulty with technology.

Glen-39 by • Community Member
  • 651 Views
  • 3 replies
  • 0 kudos
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