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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 428 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27419 Views
  • 0 replies
  • 12 kudos

Recover a deleted chromecast device to home

While trying to change my new wifi to my old Chromecast I accidentally deleted. I need it to factory reset but I deleted. I can't recovered. I wanted to set it up again and it tells me that that device is already being used that i need to factory res...

Mo24 by • Community Member
  • 4376 Views
  • 6 replies
  • 1 kudos

Chromecast help

I have an old Chromecast device, I factory reset it because I was unable to get access to the account it used to be on. My tv is now on the screen that tells me to download the Google home app, which I did, but my app isn’t picking up that there’s a ...

Bish7565 by • Community Member
  • 968 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast remote stopped working

Welcome. Suddenly after night my Chromecast remote stopped working. Unpaired it from Chromecast, reseted cast, tried to reset remote.Holding home button while putting batteries doesn't work, as white light disappears after a while instead of blinking...

Kicksaw by • Community Member
  • 1585 Views
  • 4 replies
  • 2 kudos

Google chrome cast with TV

I have the device for over a year now and everything was perfect till suddenly it stopped connecting to the same router and WiFi network as before ....I rebooted the router and I even factory reset my chrome cast but still the only working method tha...

Budz by • Community Member
  • 1023 Views
  • 4 replies
  • 0 kudos

Chromecast storage lost

I have an external drive connected which allowed me 2.2GB of free "internal shared storage". Approximately every week or so the 'photos & videos' in internal storage is filled, which causes issues. You are able to clear 'cached data' but unable to hi...

Hardbop2k by • Community Member
  • 1427 Views
  • 6 replies
  • 0 kudos

Service centre details

Support me to get Google cromecast service centre in chennai

Mukesh2 by • Community Member
  • 996 Views
  • 3 replies
  • 0 kudos

Disney+ won't cast toy Chromecast

Disney+ keeps giving me an error message 43 when I try casting from my Google phone to my Chromecast. I factory reset the Chromecast, signed out of the Disney+ account, etc., yet it keeps giving me the error, on all my Chromecasts. I can watch the vi...

Chromecast help

My Chromecast 4K keeps restarting every few minutes. When I get as far as the internet setup, it never connects and then restarts.It worked fine with this TV in the past but we just moved to a new house. Wifi is working well on my phone. I had it plu...

bas98 by • Community Member
  • 653 Views
  • 2 replies
  • 0 kudos
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