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Can’t connect chromecast to tv

Mamacita1
Community Member

I am trying to set up another Chromecast device on a TV that previously was connected. I’ve gone into my home and I’m not getting the welcome screen on my TV. I’ve gone into the chromecast.com/set up and nothing happens. I’ve never had a problem setting up one of these before this will be the fourth one on my home.

1 Recommended Answer

Byteguy
Gold Product Expert
Gold Product Expert

The setup webpage just tells you to install the Google Home app on your phone or tablet.  That's what you use to do the actual setup.

Here are instructions on how to do Setup

https://support.google.com/chromecast/topic/7215248

View Recommended Answer in original post

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

The setup webpage just tells you to install the Google Home app on your phone or tablet.  That's what you use to do the actual setup.

Here are instructions on how to do Setup

https://support.google.com/chromecast/topic/7215248

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Mamacita1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Byteguy!

Best regards,
Jeran