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Can’t connect chromecast

Neodragon
Community Member

I’ve restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:

bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy settings and try again. 

i don’t know how else to solve this issue. My phone used to connect no problem. I’ve restarted my phone and wifi, I’ve updated my phone, my local network is on

3 REPLIES 3

Loulu
Community Member

Samme problem her til morgen. Jeg har dog en gen. 3 chromecast.. og den er blevet tysk efter genstart 

squire
Community Member

I have the same problem.  Specifically I have a nine year old iPad and cannot update operating system beyond15.8.3 and so cannot download the latest Google home app with the chromecast fix for the problem they created.   So in order to use my chromecast I would need to buy a new iPad.   Not happy about this so called fix from Google,  it’s going to be a very expensive fix for me.

JuanCH
Community Specialist
Community Specialist

Hi there, 

Thanks for reaching out to the community! I understand you're getting some inconvenience with your Chromecast device. Even after restarting it. I know how frustrating it is when your device doesn't work as expected.  Let's work together to find a solution! To gather some more details, I'd like to ask the following questions:

  • Is your Google Home app updated? Visit the following link to learn how to check it: Update the Google Home app
  • Do you have a dual band router?

Let me know if you have any additional information; it’ll be helpful.

 

Best regards,
Juan