03-11-2024 11:50 AM
Hi everyone,
I have been trying to cast my computer screen onto my TV via Google chromecast. It works fine but after a few minutes the connection stops and the TV goes back to Google casting home. I reconnect and it works again until the same happens. I'm only 3 metres away from the chromecast and it happens at different time intervals. Any suggestions?
David
03-13-2024 05:12 AM
Hiya!
Have you ensured you have a strong Wi-Fi signal? If it disconnects it potentially means an issue with the connection itself either due to the bandwidth of the network or the Wi-Fi speed/strength itself. But for more trouble-shooting steps see the support page: Troubleshoot Chromecast Connection Issues
Let us know how you get on!
03-30-2024 12:46 PM
Hey @code_ ! Thanks for your help .
That's right, this type of issue is usually due to connectivity and wifi strength. Ensure both your Dell laptop and Chromecast are connected to the same Wi-Fi network with a strong signal . @Davidhj can you please let us know if you're still having issues or if the issue has been fixed by checking your wifi strength.
Best regards,
Josh