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Casting Dell laptop to chromecast - tv keeps going back to google home

Davidhj
Community Member

Hi everyone, 

I have been trying to cast my computer screen onto my TV via Google chromecast. It works fine but after a few minutes the connection stops and the TV goes back to Google casting home. I reconnect and it works again until the same happens. I'm only 3 metres away from the chromecast and it happens at different time intervals. Any suggestions? 

 

David 

2 REPLIES 2

code_
Community Member

Hiya!

Have you ensured you have a strong Wi-Fi signal? If it disconnects it potentially means an issue with the connection itself either due to the bandwidth of the network or the Wi-Fi speed/strength itself. But for more trouble-shooting steps see the support page: Troubleshoot Chromecast Connection Issues 

 

Let us know how you get on!

mejiacruz
Bronze
Bronze

Hey @code_ ! Thanks for your help .

 

That's right, this type of issue is usually due to connectivity and wifi strength. Ensure both your Dell laptop and Chromecast are connected to the same Wi-Fi network with a strong signal . @Davidhj can you please let us know if you're still having issues or if the issue has been fixed by checking your wifi strength.

 

Best regards,

Josh