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Casting YouTube

tatels
Community Member

Usually, when I cast YouTube it will show recommend videos and other options. Suddenly, when i use it today YouTube logo will just appear and "Ready to Cast" message. Any idea why this happens? Is this the new norm? 

2 REPLIES 2

elsamandaaa
Community Member

I have two chromecast devices, and one of them still shows youtube just as before, but the other one is like you described. Hoping this is not the new norm, it's VERY inconvenient.... Would also love advice if it's fixable!

moralesvicente
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for reaching out to the community forum. I understand that when you usually cast to YouTube, you see recommendations and menu options, but now it is only showing the YouTube logo and a "Ready to Cast" message. No worries; I’m here to help.

To provide you with accurate troubleshooting steps, I’d appreciate your help answering the following questions:

  • What model of Chromecast do you have? To identify it, refer to this article: Chromecast and Google TV Streamer specifications.
  • When did this issue first occur?
  • What device are you using to cast? For example, a phone, tablet, or computer.
  • What is the make and model of your television?
  • Is this issue limited to YouTube, or do you experience it with other streaming services as well?
  • Have you already taken any troubleshooting steps? If so, could you describe them?

I look forward to your response.

 

Best regards,

Daniel