Christmas chromecast

[Denbabe]

Was working. Now nothing. Did factory reset many times and it still won't pair. New batteries

[JenniferV]

Hi Denbabe,

Thanks for reaching out and I'm sorry to hear that you're having an issue with your device. Let's sort this out.

A few questions: what's the model of your Chromecast with Google TV, is it the 4K or HD? Are you getting any messages when pairing it? Did you factory reset both the Chromecast with Google TV dongle and Voice Remote?

I'll wait for your response.

Best,

Jennifer

[JenniferV]

Hey there,

It's me again. How's it going? do you still need help?

Thanks,

Jennifer

[JenniferV]

Hello Denbabe,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer