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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 241 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27113 Views
  • 0 replies
  • 12 kudos

Chromecast remote does not connect on start

hey! I use a new Chromecast for about a week and after remote software update I started having this problem.When I turn on the device, remote is not automatically connected. To fix it I usually restart the device and it eventually works.I tried sever...

mateusz by • Community Member
  • 820 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast and Netflix.

My chromecast enabled HDMI stick wouldn't show when I try to set it up on Google home. It on comes up at the "permission to turn on wifi stage" but when it's time to "set up a device", nothing shows. Besides, the stage of "plug in a device", is it re...

Akatugba by • Community Member
  • 1341 Views
  • 5 replies
  • 0 kudos

Disney+ app on Chromecast won't play audio on connected Bluetooth speaker

Hi, I've seen a few similar questions to this in closed threads but none of the posted answers have helped me. I have recently set up a Google TV chromecast dongle on my dad's TV (Hisense Roku Android). I have one on my own TV so am pretty familiar w...

HDF by • Community Member
  • 1996 Views
  • 6 replies
  • 0 kudos

How to Disable chromecast on screen controls?

Chromecast updated a couple of months ago and now it displays video controls on screen when connected on youtube. I have been able to ignore most of these until I ran into videos tagged with an age restriction. A ton of sports content is tagged this ...

Hhhhh by • Community Member
  • 1723 Views
  • 3 replies
  • 0 kudos

Home screen keeps refreshing/reloading

The home screen of Google tv keeps reloading. I'm unable to browse any content. It loads, then switches to loading mode (shimmering boxes) then reloads again, endlessly.

shadysamir by • Community Member
  • 1460 Views
  • 4 replies
  • 1 kudos

Google TV with Chromecast || Sony HT-CT150 Soundbar

I recently purchased a Chromecast which I have plugged into my TV. My TV is connected to my Sony HT-CT150 sound bar with an optical cable meaning I need to use IR commands to control the soundbar from the Google TV remote. The included code set (code...

Sammy2 by • Community Member
  • 1062 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast ultra

How do you block other users from accessing your Chromecast ultra when staying in hotels or other places with open networks

Dotspot by • Community Member
  • 916 Views
  • 4 replies
  • 0 kudos

Chromecast problems

Can't connect chromecast since changing from EE TV to BT TV

PScore by • Community Member
  • 878 Views
  • 4 replies
  • 0 kudos

Nest Audio & Chromecast with Google TV

Google needs to add Nest Audio speaker and Chromecast with Google TV integration aside from a sketchy Bluetooth connection or audio only speaker groups. It's totally lacking in the TV audio department where Apple and Amazon are miles ahead. This feat...

Resolved! My Chromecast remote won’t pair.

My remote won’t pair. The led on the remote pulses slowly when the batteries are installed indicating not paired.. The Chromecast responds and works fine when addressed by my Google hub. It has worked for a year and suddenly entered this not pared mo...

Wkenmac by • Community Member
  • 49736 Views
  • 8 replies
  • 4 kudos
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