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Chrome not optimize Full Screen video

jinyangl
Community Member

After I accidentally clicked "never ask me again" when a cast dialog asking if I want to optimize full screen video, chrome no longer able to optimize the full screen video.

What I tried resetting the Google Chrome settings to default. It doesn't resolve the issue.

I tried downloading Google Canary , and the issue is gone! So I can confirm it must be a hidden config at Chrome side, the question is, where can I find it so that the "optimize video" appears again?

5 REPLIES 5

Kimy
Community Specialist
Community Specialist

Hi jinyangl,

 

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device do you have connected to your TV? Were you able to cast apps from your smartphones? What other steps have you tried?

 

Give the steps below a try and let me know how it goes:

 

 

Thanks,

Kimy

jinyangl
Community Member

The only step to make the dialog showing again is to remove the config folder `/Users/<USERNAME>/Library/Application Support/Google/Chrome` completely. I think this is definitely a Google Chrome bug.

Kimy
Community Specialist
Community Specialist

Hello jinyangl,

 

Thanks for sharing this. Does this mean your Chromecast device is now utilizing an optimized full screen of your TV using the Chrome browser from your computer? Let us know.

 

Regards,

Kimy

jinyangl
Community Member

Yes, it is.  However, if possible please send a note to Chrome team about this! Because this is a very annoying bug!

 

To fix this bug from a user's perspective, I need to clear Chrome sync data, and then remove local Chrome setting data and log out for all devices, basically start everything freshly ...

Kimy
Community Specialist
Community Specialist

Hi there,

 

We appreciate your feedback, @jinyangl. For your Google Chrome concerns, I suggest you visit our friends at the Google Chrome Help Community. It’s possible that some users may have already suggested this in one of the threads about Chrome browser casting to Chromecast, Nvidia Shield, Android TV, etc. Information about Google Chrome itself may not be that easy to find in threads intended for Chromecast devices. Let us know if you still have concerns with your Chromecast device; we’ll be happy to answer any questions you may have.

 

Cheers,

Kimy