Chrome remote

[Sparebullet]

I just finished setting up my remote. It turned the TV off then on, everything was fine.  Once I finished the setup I turned the TV off fine but it won't turn it back on. Why? What do I need to do?

[JenniferV]

Hi Sparebullet,

Thanks for reaching out. Please make sure that you point your remote at the device for the power to work. Also, please try to remove and re add your TV under the Remote and Accessories settings and try again. Rebooting your Chromecast Voice Remote and plugging in your Chromecast on a different HDMI port on your TV might also help.

Thanks,

Jennifer

[JenniferV]

Hey there,

How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hello Sparebullet,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer