Chromecast 2nd gen orange light constant and not appearing as an option on tv for HDMI

[0b0y]

Hello , I have been facing issues in my Chromecast ever since I plugged it in a accessory which gives you more HDMI port , since then now it's not showing option on tv for HDMI and it's showing orange light constant, if I don't connect to any HDMI port then the light turns white . If I plug it into a monitor it shows starting of the Chromecast cast then again no signal comes , I tried on 3 more tvs but the same results again and again . Note * : on which ever I tried once it was not working, it was working on those same devices before it got broken.

[Alex_S]

Hi 0b0y,

Thanks for posting — let's get this sorted out.
 

A miscommunication between the TV and Chromecast device might cause this issue. Let’s try these troubleshooting steps:
 

1. Power off the TV > unplug the TV and Chromecast from their:
   • Power source
   • HDMI connection
2. Wait one minute > plug the TV and Chromecast to their power source > wait 30 seconds.
3. Power on the TV > connect the Chromecast device into the TV’s HDMI port.
4. Tune the TV to the same HDMI input where the Chromecast is plugged in. If the issue persists;
5. Perform a factory reset.

Let me know how it goes.

Kind regards,
Alex

[Alex_S]

Hello 0b0y,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

[0b0y]

Hello again , the problem is still presisting even after following the instructions strictly and doing a complete factory reset, my first doubt was that HDMI cable of the Chromecast is bad , but that won't explain why it shows display after booting/ restarting for a couple of seconds and then black outs , I think it's a inside fault , as the device is connecting perfectly with the app and shows it in ambient mode displaying pictures , Furthermore the blinking of the orange light still remains .

[LovelyM]

Hey there 0b0y, 

We appreciate the detailed information that you provided. We'd like to look into your issue further, so please fill out this form. In that way, our senior specialist team will be able to continue working with you via email. 

Cheers,
Lovely

[LovelyM]

Hello 0b0y,

Did you happen to get that form filled out? Let me know if you have questions about it.

Regards,
Lovely

[LovelyM]

Hi 0b0y,

I know it has been a while, but I want to ensure that everything is covered on your end. If you haven't already, please submit the form that we're asking for. Here's the link.

Sincerely,
Lovely

[Alex_S]

Hi there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Warmly, 
Alex