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Chromecast 4K search does not work

GerardP
Community Member

When I try searching in any of the search fields, results don't show up and instead the Google Assistant comes up and asks me to allow it to search across all apps. No matter how many times I allow it, it always comes up when I try to search anything. The only way I was able to search apps was to actually open up the Google Play Store app and search there.

 

On a similar note, Goals Assistant doesn't seem to recognize anything when I try speaking. The only wa

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello GerardP,

 

Thanks for reaching out. Could you please make sure that the Apps Only mode is not enabled? Rebooting your Chromecast might also help.

 

If the issue persists, perform a factory reset.

 

Best,

Jennifer

Muddi
Community Specialist
Community Specialist

Hi GerardP,

 

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey GerardP,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi