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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26871 Views
  • 0 replies
  • 12 kudos

Resolved! No 'Sound Setting' on chromecast

Hi,I'm trying to change our Chromecast sound option to Surround Sound'. I've looked on the help page and it advises to select 'Settings' - 'Sound settings' - then tap 'Surround Sound".My problem being that in settings, there is no 'sound settings' op...

Mule by Community Member
  • 5358 Views
  • 8 replies
  • 0 kudos

Chromecast not showing on Nokia fastmile router

I have just changed my home internet from NBN to Optus 5G using a Nokia Fastmile 5G modem. Everything is working great so far except for all of my Google devices.I reset all of the devices and connected them to the new network and they are connected ...

Vampyleo by Community Member
  • 13541 Views
  • 42 replies
  • 3 kudos

Google tv update

Since the Chromecast Google tv update I'm unable to stream any service without excessive buffering: fubotv, Paramount Plus, sling tv. Is this a known problem? Is there a fix? I've done everything from clearing cache, data, reset, unplug wifi, restart...

richec by Community Member
  • 596 Views
  • 1 replies
  • 0 kudos

Muting status bar.

Muting status bar will not go away when unmuted. very annoying for my ocd.

Mack43 by Community Member
  • 1468 Views
  • 7 replies
  • 0 kudos

Otimização

antes no compartilhamento, aparecia uma espécie de autorização de otimização no espelhamento, mas agora não aparece mais. O que faço para que volte?

Mari by Community Member
  • 876 Views
  • 4 replies
  • 0 kudos

new Chromecast google TV remote Unpaired and stopped working

Recent purchase paired fine with TV was working great, went to use next day and remote was dead, opened back and spun batteries around the remote light came on but stays on and does not work. I tried to reset by holding Home button and taking batteri...

azym43 by Community Member
  • 3364 Views
  • 9 replies
  • 0 kudos

Chromecast stutter

Dear community,I have noticed that when casting with my S10e to my Android 7 sony bravia tv with build in google cast it stutters.Stuttering being loading for less then a second every 3-5 seconds.The phone is within 4 meters of the router and +50 mbp...

DaanBrandt by Community Member
  • 2090 Views
  • 7 replies
  • 0 kudos

21:9 aspect ratio on chomecast with google tv

I have an LG ultra wide 21:9 aspect ratio monitor hooked up to my CcWGTv the issue is that it only displays in 16:9 and there is no way to change the aspect ratio in settings. Is there anyway to get the chrome cast to output 21:9?

jonahberr by Community Member
  • 1113 Views
  • 4 replies
  • 1 kudos
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