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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26845 Views
  • 0 replies
  • 12 kudos

Google ambient/chromecase images

Hi All,Any help with finding the images used in ambient or chromecast? On computers u can hover and select like or dislike however on chromecast it is not an option.having reviewed previous questions regarding they dont provide any help.Aside from wa...

KD1 by Community Member
  • 857 Views
  • 4 replies
  • 0 kudos

Chromecast shows up with multiple IP and MAC addresses?

I noticed that when I power up my Chromecast (1st gen), it advertises itself with 2 different MAC addresses which get assigned 2 different IP addresses.I can arping both IP addresses, and as soon as I pull power I can't arping either one. When I plug...

dhylands by Community Member
  • 3047 Views
  • 7 replies
  • 1 kudos

Problema al conectar mi chromecast

No puedo conectar mi chromecast ni mi home mini a mi red, al momento de configurar la red wifi en ambos se queda cargando y no conecta, solo manda un msj de error diciendo que no se puede conectar, ya ingrese la contraseña manualmente, desinstale la ...

Notalok4 by Community Member
  • 1052 Views
  • 4 replies
  • 1 kudos

My tv is not listed - best alternative?

HiWhen setting up the Chromecast Tv for the first time, I can choose a tv brand so I can control volume and turn the tv on/off with the Chromecast Tv remote control. Except, my tv brand is not listed! It's a small fullhd Blaupunkt tv. So, I have trie...

MartinVDX by Community Member
  • 3979 Views
  • 3 replies
  • 2 kudos

Google chromecast and amazon kids fire tablet pro

Hi folks, I am new to Google chromecast having previously used Amazon firestick, I have bought the children 5&8, a Google smart clock (for nightlight and playing music from spotify) and a Google chromecast, they are also getting a new Fire Tablet pro...

Cfrtom by Community Member
  • 1803 Views
  • 4 replies
  • 0 kudos

Resolved! No 'Sound Setting' on chromecast

Hi,I'm trying to change our Chromecast sound option to Surround Sound'. I've looked on the help page and it advises to select 'Settings' - 'Sound settings' - then tap 'Surround Sound".My problem being that in settings, there is no 'sound settings' op...

Mule by Community Member
  • 5354 Views
  • 8 replies
  • 0 kudos
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