06-06-2024 04:46 AM
Dear All,
I am having issues casting my device via a specific SSID, the SSID is splash page enabled but I whitelisted the IP so that it can by-pass the splash page. It connects to internet but when I try to cast, it says [ available to specific video sites ] meanwhile if there is an SSID which is just password protected, it works fine for it. What can be the issue. TIA.
06-09-2024 09:13 AM
Hi @Usmansa12,
Thanks for posting here in the community. I'm sorry you're having an inconvenience connecting your Chromecast. Help's here!
To better understand the situation, I'd like to ask a few questions:
Keep me posted.
Best regards,
Melany
06-11-2024 12:00 AM
Hi @gmelanymelissa ,
The device is Chromecast with Google TV [ HD ]. When I connect to SSID which is password protected, it works fine but when there is an SSID which is splash page authenticated, I get the error [ limited for specific video sites ] although I whitelist the IP as well.
06-12-2024 11:27 AM - edited 06-12-2024 11:29 AM
Hi @Usmansa12,
Thanks for the follow-up information. It seems the inconvenience might be related to your Internet Service Provider.
To better assist you, I'd like to ask a question:
In the meantime, Let's try this step:
Keep me posted.
Best regards,
Melany